How can I get my goods delivered?
We deliver your Jonak orders to the address of your choice, in France and internationally. Depending on your delivery country, several delivery options may be available, including home delivery, pick-up point delivery and express delivery.
The available carriers and delivery methods will be displayed at checkout, allowing you to choose the option that suits you best.
Orders are processed Monday to Friday once they have been confirmed. As soon as your order has been dispatched from our warehouse or a JONAK store, you will receive a shipping confirmation email with a tracking number, so you can follow your parcel’s journey.
Please make sure your delivery details are correct before confirming your order, as the delivery address cannot be changed once the order has been placed.
We deliver to the address of your choice — your home, workplace or holiday destination — in France and worldwide.
Your order is processed as soon as it is confirmed, from Monday to Friday. To ensure your order can be prepared as quickly as possible, the delivery address cannot be changed once your order has been placed.
Delivery times:
In mainland France, the average delivery time is 3 to 4 working days (excluding Sundays and public holidays).
We know you’re looking forward to receiving your order, which is why our teams do everything they can to prepare and dispatch it as quickly as possible.
As soon as your order leaves our warehouse or one of our Jonak stores, you will automatically receive a shipping confirmation email containing your tracking number. You can then track your parcel directly on the carrier’s website.
Delivery options:
Several delivery options are available depending on your destination. At checkout, you can select from the services available to you, including home delivery, delivery to a Jonak store or pick-up point delivery.
Available carriers, delivery times and rates will be displayed directly at checkout.
